[Ch0307s5]5. Duties and functions of the Ombudsman
(1) Subject to the Constitution, the Ombudsman shall inquire into and investigate in
accordance with the provisions of this Act, and take such action or steps as may be prescribed by
this Act on any request or complaint in any instance or matter laid before the Ombudsman in
accordance with section 7 (1) or (2), and concerning any alleged instance or matter of abuse of
power or unfair treatment of any person by an official in the employ of any organ of
Government, or manifest injustice or conduct by such official which would properly be regarded
as oppressive or unfair in an open and democratic society.
(2) Without derogating from the provisions of subsection (1), any request or complaint in
respect of any instance or matter referred to in that subsection may include any instance or matter
in respect of which it is alleged—
(a) that any decision or recommendation taken or made by or under the authority of
any organ of Government or any act or omission of such organ is unreasonable, unjust or unfair,
or is based on any practice which may be deemed as such;
(b) that the powers, duties or functions which vest in any organ of Government are
exercised or performed in a manner which is unreasonable, unjust or unfair.